The Arc Central Chesapeake Region, Easton, Maryland

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  • Lead the expansion of The Arc to new geographic regions; Work in partnership with the Chief Program Officer and other leaders to ensure consistency in services delivered and quality.
  • Manage organizational initiatives and work groups; Lead cross-functional teams to address emerging needs; Design and implement new processes or systems; Support the implementation of organizational change.
  • In a consultive manner, partner with leadership at every level, from executives to direct support professionals on strategic initiatives and growth, ensuring alignment with division(s)/department(s) goals and organizational strategy  
  • In partnership with key leaders, establish and implement metrics for monitoring strategic planning activities, objectives, and growth strategies.
  • Identify and engage additional stakeholders necessary to support the success of strategic initiatives.
  • Ensure that all growth strategies operate consistently and ethically within the mission and values of The Arc.
  • Prepare and submit an annual operational budget to the VP of Finance for review and approval, manage effectively within this budget, and report accurately on progress made and challenges encountered; Work with leadership to ensure strategic initiatives and growth strategies are prioritized in the budget process.
  • Support the President & CEO and SVP of Administration & General Counsel with key operational initiatives.
  • Manage and coach employees that are both directly and indirectly assigned.
  • Represent The Arc with external constituency groups, including community, governmental, and private organizations.
  • Support the development and management of policies, procedures, and standard operating procedures.
  • Perform other duties as assigned.
  • BS/BA in business or nonprofit management or related field and five years of progressive leadership experience in management consulting, strategic planning, or growth initiatives
  • Master’s degree in business management and project management certification (PMP) is a strongly preferred
  • Excellent oral and written communication; strong interpersonal skills with the ability to manage positive communication in difficult situations and the ability to provide candid/constructive feedback
  • Strong and creative problem-solving, critical thinking, and strategic planning skills, including the ability to disaggregate problems and structure complex issues
  • Excellent collaboration and influence skills, demonstrating an ability to navigate organizational relationships, incorporate differing perspectives, develop recommendations, and generate consensus with partners across teams
  • Demonstrated and proven ability to build relationships affecting organizational change, including in situations where there is an indirect management relationship
  • Strong presentation design and slide development skills
  • Strong data analysis skills and familiarity with data-driven decision-making
  • Displays maturity, flexibility, comfort with ambiguity, and a sense of optimism/can-do attitude
  • Ability to take initiative, manage priorities, and work independently
  • Ability to work well under pressure in an ever-changing environment
  • Proficiency in MS Word, Excel, Outlook, and knowledge of outcome systems required
  • We embrace individuality. We see the whole person, celebrate our differences, and offer the people we serve, and our team, opportunities tailored to them.
  • We are heart-driven. Every interaction matters to us; we go the extra mile to care for the people we serve and our team.
  • We take strategic risks. Fueled by the urgency of our mission, we continually push for better and more innovative approaches.
  • We are action-oriented. We are creative, resourceful, and have a “get it done” approach to overcoming challenges.
  • We promote equity and respect. We value the different identities and experiences of the people and communities we work with, and we build respectful relationships to meet them where they are.